If you can solve this one you're a genius!

[jameswren]

Ok, so this is the 12th or so forum I have joined trying to solve this issue, I'm hoping my fellow Brits can help me out, 'cause its a tough one!!

For some strange reason my computer freezes when I finish watching a DVD. I can chop and change whilst the DVD is playing ( pause, forward, menus etc) but when it comes to actually hitting that stop button..the mouse reacts for about 2 seconds after and then nothing..no keyboard, no CTRL ALT delete, nothing..and its very annoying!! I then have to re-boot in order to shut the machine down and apart from the fact that its a pain, it cant be healthy.
It's not the media player ( I've got Real Player, Windows Media player and
CyberLink..I've tried un-installing them, I've tried just having one media player, I've tried VLC player, I've got the latest Realtek updates and codecs.
Also, music CD's and CD-R work fine, its just bloody DVD's...always having to re-boot can't be good for a machine eh?
Here is some tech stuff on my machine incase someone out there can help me out!!
AMD Athlon 64 processor 3000+ 1800mhz
Video card RADEON 9250


Would really appriciate help on this one guys
Cheers
James
(Vienna)

[RecT]

Hi James,

Sounds like a good challenge of a problem you have there!

If you've got the problem with all those media players and you've tried reinstallation then I would suggest the only other alternatives are reformat from scratch or windows recovery.

Can you remember when this started? Try doing a Windows Restore (Start --> All Programmes --> Accessories --> System Tools --> System Restore) to a point before that.

If you have the original Windows installation disk, you can reinstall windows over the top of the old one - ie do a repair installation which wont affect your files.

Finally, I'd back up your files and folders and do a complete wipe of the computer. If you've had it for a while, I'd probably do this one anyway as it clears out any junk that you don't use.

RecT

[jameswren]

great, thanks for your advice., now a stupid question...is the freezing up an issue with my graphics card or audio card do you think?
Could it be a RealTek issue?
Ive just backed everything up on an external drive just to be safe, but last night when playing a regular music CD it opened POWER DVD and then froze...a music CD though...Ive deleted POWER DVD in the hope that maybe there was some kind of conflict with players, now all I have are windows media player and real player.
Really appriciate your advice on this though,
cheers
james

[RecT]

Neither - I believe its a software error.

The problem with windows is that you can't delete all of everything - simply deleting from the control panel will always leave something that wasn't accounted for. I'd go back to suggesting doing a system restore to a poitn before the problem started or to reinstall from scratch.