Go Back   Computer Support Forum - Free IT Hardware & Software Help > Software > General

General General software discussion.

Reply
 
Thread Tools Display Modes

Serious Virus
  #1  
Old 30-09-2009, 02:48 PM
Owen- Owen- is offline
Junior Member
 
Join Date: Sep 2009
Posts: 2
Default Serious Virus

Hi everyone - I'm new to the forums here I'm unsure if this is the right place to put questions about viruses - if im wrong sorry.

I'm posting from a hideously infected PC, and I havn't got a clue how to fix it.

Recently I have been downloading a good bit. Everything seemed fine until a warning popup from windows defender saying something ( I can't remember- sorry) about a trojan. I chose the option that said delete. Everything worked normally again. I use opera internet browser, but I have IE as well. Anyway i was using opera - and just out of the blue IE popped up and closed itself again. Now I cant open IE at all - the same thing keeps happening. I shut the computer down saying that I'd look at it later. Or more i tried to shut it down. Every time i clicked shut down - nothing happend! I restarted the computer and it did restart. However as soon as I got to the login part, A box popped up saying the computer was going to shut down in 60 seconds, because there was an error with c:\WINDOWS/system32/services!

For a while i couldn't log on at all it ept shutting down before I could do anything. During one startup I hit F12 to enter the menu thing - changed nothing and went back to startup and for some reason the countdown timer did not appear. I logged on - however the only thing that came up wass my background. This has happened to me before - normally i just start task manager go new task type in explorer.exe and it comes up again. Ohhh no. NOW it says i dont have appropriate permissions to access this file!

One thing i can do now tho is start task manager/new task /Browse find opera and run it to find out what to do - i found a website that said donwload autoruns to find viruses. I downloaded autoruns and extracted it to C:\Autoruns then it said restart in safe mode. I ran msconfig and did so. The computer restarted and got up to the login screen - where it normally has the users of the computer - Administrator was there this time? I don't know if that is simply what happens in safe more or not. but anyway I tried to log in as admin - but it asked me for a password? I had no clue... So i left it. And loged in as myself. The website then told me to locate autoruns.exe in C:\ drive i did it. And the program ran for about 5 seconds then closed unexpectedly. I tried to open it again but THIS time it said i didnt have the PERMISSION to???

I feel like crying. If anyone can help me by even telling me what exactly is goin on it would be much appreciated.

THANK you for your time,
Owen

P.S. I did a system restore to the point before I downloaded everything and its still screwed
Reply With Quote

  #2  
Old 30-09-2009, 03:00 PM
Owen- Owen- is offline
Junior Member
 
Join Date: Sep 2009
Posts: 2
Default

oh and when the computer does shutdown one of the things i downloaded (MotoConnect) isn't working properly and I have to "end now"

also while I was typing a message came up saying a.exe encountered a problem and needs to close...? This was another of the things i downloaded

Thanks for your help.
Reply With Quote

  #3  
Old 03-10-2009, 12:23 PM
Chris Chris is offline
Administrator
 
Join Date: Oct 2007
Posts: 161
Default

Once a virus does significant damange to Windows, then its almost impossible to recover it completely.

At this stage, I would find your rescue discs and reinstall windows from scratch. If you can, obviously, make sure you take a backup of your important documents!
__________________
What will you be doing on Christmas Eve? What better way to get your children into bed then to have them join the search for santa!
Reply With Quote

  #4  
Old 04-12-2009, 12:40 PM
shipra shipra is offline
Member
 
Join Date: Aug 2009
Posts: 56
Default

Have you tried all kinds of anti-virus software?
___________________________
http://www.discount-office-needs.co....ccessories/27/
Reply With Quote

  #5  
Old 05-12-2009, 04:23 PM
Luke Luke is offline
Junior Member
 
Join Date: Oct 2009
Location: West Midlands
Posts: 19
Default

I would backup anything possible, reformat the PC with a clean install of your OS and then download AVG 9.0 Free edition - I have never has a problem with AVG and have with others even the paid ones such as Norton.
Reply With Quote

  #6  
Old 02-01-2010, 10:32 AM
MottVictor MottVictor is offline
Banned
 
Join Date: Jan 2010
Posts: 4
Default

please install CASPERSKY .....
Reply With Quote

  #7  
Old 10-02-2010, 11:04 AM
DaviWills DaviWills is offline
Junior Member
 
Join Date: Feb 2010
Posts: 1
Default

CASPERSKY is the best anti virus
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT +1. The time now is 12:05 PM.


vBulletin skins developed by: eXtremepixels
Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Computer Forum, Comp Forum, Tech Support Forum, Free CPanel and MiLon Hosting are part of MiLon Technologies.