cannot logon to win XP due to password, cannot start in safe mode due to crash

[marcos82]

Hi,

Im using Win XP SP2 professional and i uninstalled my modem software for orange broadband and speedtouch thomson 330 USB modem, then i restarted the pc. On reboot, i have to login which i never have had to do before. the Pc User button requires a password which i never assigned. ive tried Admin,admin etc. and even blank. when i enter a password which i havent got a clue what it is, says "the system cannot log you on because the domain LAN1 is not available"

this pc has never been part of a domain or server. nor have i ever had to log in to windows before. Please can anyone help? I understand that rebooting in safe mode and signing into administrator will help, but when I reboot in safe mode the pc turns off at the windows loading page. Please can anyone help? I have a lot of work and have no backup of my hard drive.

My pc is a dual core athlon 64 bit
windows xp Pro sp2
2gb ram

thanks, Marcos.

[Luke]

It sounds like your machine is 'possibly' trying to boot into the USB device on startup or from somewhere else on the network (LAN1). I assume the USB device has now been removed from the USB port on the machine? It could be the you have removed the USB device but your computer is still looking for it when booting up. You can check the BIOS to see whether the boot device has been set to USB (if you dont know how to do this try hitting the DEL/delete key repeatedly on startup to get in). Ensure this is set to HD or your local drive letter (maybe C:\) in primary boot device.

If the above is fine then safe mode really should be loading without any issues unless a core component has been removed from the OS - When you uninstalled the software did you get any dialogue box prompt saying that any other programs/service may be affected when the software is removed as a file within the software may be used elsewhere by another program.

[rozy0009]

May be the problem is in ur hardware u just re assumable your PC
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